Category: Notices/Information

British Gypsum and its Communities Survey

Social Change are conducting a survey for British Gypsum and the details are below.
If you wish to take part, please please click on this link

We’re conducting research on behalf of British Gypsum to understand stakeholder and community perceptions of British Gypsum. We are carrying out this survey with a range of people who live and/or work within a community local to a British Gypsum site. The aim of this research is to start a conversation with the people and communities close to the sites on how the company can be a good neighbour. As a thank you for completing this survey, there is the opportunity to enter a prize draw to win a £100 shopping voucher at the end of this survey.

This survey is being conducted by Social Change, an independent social research and marketing agency, on behalf of British Gypsum. All of your answers will be stored securely and kept confidential. This means we will not identify you at any point in the storing, processing and reporting of the data. You can view more information about our policy and how we work in line with GDPR by clicking here. If you require an accessible format or would like to ask any questions about this work, please get in touch by emailing research@social-change.co.uk.

 

Southeastern Railway – strike action

Email received from Southeastern Railway, please note if you are intending to use their services on 16th and 17th March.
Irene – Parish Clerk

Strike action by the RMT union is due to take place on our network next week on Thursday 16 and Saturday 18 March.

We’re sorry, there will be a limited service running on our network and some routes will be closed. Please only travel if necessary. If you are travelling expect some disruption, plan ahead and check your entire journey.

We’ll be running our normal timetable on the days either side of the strikes, except on Friday 17 March when trains will start later from 07:00.

Journey planners for Thursday 16 and Friday 17 March are now available.

Journey planners for Saturday 18 March will be available on Tuesday 14 March.

If the strike action is cancelled at short notice, we may not be able to switch back to our normal timetable immediately. Rail services are built in complex, interrelated IT systems covering fleet, crew schedules and rosters and so it takes some time to get everything back into place.

Ticketing and refunds

For ticketing and refund information please visit our strike action web page. When trains are running, you travelled and were delayed for 15 minutes or more, you are entitled to Delay Repay compensation

More information

You can find full information and keep up to date on our strike action web page, follow us on Twitter, or you can sign up to receive service updates.

We’re very sorry for any inconvenience this strike action will cause you

SE Water Survey – vulnerable customers

I’ve received the email below about a survey regarding how SE Water provide to their vulnerable customers.  In view of the recent water outage in Mountfield, I thought it would be useful to post it here, so anyone who wishes can complete it.
Irene – Parish Clerk

Dear Irene Marchant

South East Water want your views on the services they provide to their vulnerable customers in your area.

South East Water is undertaking some important research about the provision of services and support they provide for their customers with circumstances that make them vulnerable. To help with that, they’re undertaking research to understand how satisfied you are as a key stakeholder.

It would be great if you could complete this survey by clicking below to continue. It will take less than five minutes.

 Start survey 

If you can’t see or click the button above, please copy and paste this link into your browser:

https://secure2.accent-mr.com/A2/3407.aspx?urn=TL6oyq&dy=t

This study is being carried out on behalf of South East Water by Accent, an independent market research company. Accent has been working with the company for over five years now to help it understand what customers want from their water service.

The research is being conducted under the terms of the MRS code of conduct and is completely confidential. Your answers will remain anonymous and you will not be identified in the data Accent will pass back to South East Water. If you would like to confirm Accent’s credentials, please call the MRS free on 0800 975 9596.

I would be very grateful if you could complete the survey by Monday 20th March.

Yours sincerely,

Yasamin Mehraj
Associate Director

This research is conducted under the terms of the Market Research Society code of conduct and is completely confidential. If you would like to confirm Accent’s credentials please call the MRS free on 0800 975 9596.

Any answer you give will be treated in confidence in accordance with the Code of Conduct of the Market Research Society

Registered in London No. 2231083
Accent Marketing & Research Limited
Registered Address: 30 City Road, London, EC1Y 2AB

Accent is registered to the market, opinion and social research International Standard ISO 20252

Oil tank thefts – be aware

I’ve recently been told of an oil tank that was emptied by thieves in the John’s Cross area.  The resident’s tank had just been topped up in November.
We have to assume that such thefts will only continue and increase .
Please take what steps you can to protect your oil tanks – locks, alarms, be vigilant.
Irene – Parish Clerk

Help from East Sussex County Council

If you click on the link below you will see some very good information from ESCC as we are all concerned about the cost of living as winter is now with us.
There are some offers and advice and you can find out how to:
. apply for lower cost broadband and phone tariffs
. register as a priority customer for water and power services
. ask for a free warm homes check
. protect yourself and others from loan sharks
. make some simple preparations in case of a power cut

Click on this link to see full details on the ESCC website

Church Services at Brightling, Mountfield and Netherfield in December/January

DateParishEvent
04.12.22MountfieldCarols and Toys 10am, followed by coffee at 10.45am and the Grand Raffle Draw at 11.15am
11.12.22BrightlingEucharist 10am
18.12.22MountfieldEucharist 10am
18.12.22BrightlingCarols at Ox Lodge Barn 5pm
24.12.22NetherfieldCarols and Nativity 4pm
25.23.22Mountfield and BrightlingChristmas Day Traditional Service 10am
01.01.23MountfieldEpiphany 10am