SE Water Survey – vulnerable customers

I’ve received the email below about a survey regarding how SE Water provide to their vulnerable customers.  In view of the recent water outage in Mountfield, I thought it would be useful to post it here, so anyone who wishes can complete it.
Irene – Parish Clerk

Dear Irene Marchant

South East Water want your views on the services they provide to their vulnerable customers in your area.

South East Water is undertaking some important research about the provision of services and support they provide for their customers with circumstances that make them vulnerable. To help with that, they’re undertaking research to understand how satisfied you are as a key stakeholder.

It would be great if you could complete this survey by clicking below to continue. It will take less than five minutes.

 Start survey 

If you can’t see or click the button above, please copy and paste this link into your browser:

https://secure2.accent-mr.com/A2/3407.aspx?urn=TL6oyq&dy=t

This study is being carried out on behalf of South East Water by Accent, an independent market research company. Accent has been working with the company for over five years now to help it understand what customers want from their water service.

The research is being conducted under the terms of the MRS code of conduct and is completely confidential. Your answers will remain anonymous and you will not be identified in the data Accent will pass back to South East Water. If you would like to confirm Accent’s credentials, please call the MRS free on 0800 975 9596.

I would be very grateful if you could complete the survey by Monday 20th March.

Yours sincerely,

Yasamin Mehraj
Associate Director

This research is conducted under the terms of the Market Research Society code of conduct and is completely confidential. If you would like to confirm Accent’s credentials please call the MRS free on 0800 975 9596.

Any answer you give will be treated in confidence in accordance with the Code of Conduct of the Market Research Society

Registered in London No. 2231083
Accent Marketing & Research Limited
Registered Address: 30 City Road, London, EC1Y 2AB

Accent is registered to the market, opinion and social research International Standard ISO 20252

Roadworks Battle Road 14-16th March

Roadworks notification received today from East Sussex Highways

Good Morning,

I am writing to advise that we will be carrying out carriageway retexturing on Battle Road, Brightling from Penhurst Lane to Brightling Road. Retexturing helps improve the grip of the road and increase skid resistance. Work will take place 14-16 March 2023, This section of Battle Road will be closed between 7pm and 6am each night. A suitable diversion route will be signed on site.

Please also see our website for information about this work: https://www.eastsussexhighways.com/highway-schemes/battle-road-brightling-retexturing

Please get back to me if you have any questions about this.

Kind Regards

Zoe West

Customer Contact Centre | East Sussex Highways

Tel: 0345 60 80 193 | Email: customer@eastsussexhighways.com | Website: www.eastsussexhighways.com

 

New planning applications for Mountfield

RR/2023/298/P – 4 Barrack Cottages, John’s Cross Road
Installation of replacement windows to front and rear of property.
Click on this link to see full details on the RDC planning website

RR/2023/299/L – 4 Barrack Cottages, John’s Cross Road
Listed building consent for above application.
Click on this link to see full details on the RDC planning website

RR/2022/2581/P – Fox Earth, field adjacent to Mountfield TN32 5LX (London Road)
Change of use from agricultural to flexible commercial use to allow for the erection of 4 glamping pods with individual parking spaces, recycling and storage facilities, communal parking area, electric vehicle charging point and turning area; creation of an access track linked with an existing shared entrance; creation of footpaths to the site; landscaping.
Click on this link to see full details on the RDC planning website

Deadline for all comments to RDC is 24.03.23.  These applications will be on the agenda at the MPC meeting on 21.03.23.

 

 

MPC March meeting dates

Apologies for any confusion and just to let you all know that the meeting dates in March for Mountfield Parish Council are:
. 21.03.23 – King George’s Field meeting (to start at 7.00pm)
. 21.03.23 – MPC Full Council meeting (to start at 7.30pm)
I will be published the meeting dates for the council year 01.04.23-31.03.24 shortly.
Irene – Parish Clerk

Website now working!

Many thanks for your patience while the website had some quite serious issues.  These have now been solved and things are back to normal.
I’ve still got to update the planning register which I will get around as soon as I can.  Click on the following link to see full details of all Mountfield planning applications/appeals etc. on the Rother District Council planning portal.

Click here for the RDC planning portal

Irene – Parish Clerk

Minutes of the MPC Planning Meeting – 14.02.23

Until the issues with the static pages on our website are resolved, MPC minutes will be sent via posts.

DRAFT MINUTES OF THE MOUNTFIELD PARISH COUNCIL PLANNING MEETING HELD ON 14th FEBRUARY 2023

Present: Councillors S. Rickman-Smith (Chair), M. Hardy, P. Miles, J. Ray, N. Whines

Mrs. I. Marchant – Parish Clerk/RFO

Two members of the public

1. Disclosure of Interests

None declared.

2. Dispensations

None requested.

3. Apologies for absence

Apologies were received from Councillors Cooper and Taylor.

4. Open Forum

A member of the public stated that an allegation made by another member of the public at the MPC January meeting was untrue. This concerned issues with a land drain.

5. Planning

5.1 Planning applications for consideration

  • RR/2022/2835/FN – Lodge Gate, land to the south.

No response is required, this is a Farm Notification application.

  • RR/2022/2991/P – Old Stable Yard, Vinehall Road

Conversion of parts of remaining building to create 4 dwellings, parking and amenity space and improvement of existing yard area. Use of existing access to Vinehall Road (A21). Existing dwellings to remain.

AGREED – to support this application.

5.2 No other planning matters for discussion.

6. Enforcement

6.1 No Mountfield items on RDC’s most recent enforcement list.

6.2 No other enforcement matters for discussion.

7. Dates of next meetings

14.03.23 – KGF meeting (starts at 7.00pm)

14.03.23 – full council meeting (starts 7.30pm)

Problems with website

We are still having issues with the website.
The problem is PAGES, these are the static links which are accessed from the top of the screen, e.g. Parish Council, and the tables normally accessed from these cannot be updated.
We are working on it and until the issue is resolved, MPC minutes will be sent out as a post.
Irene – Parish Clerk

 

Roadworks Marley Lane/Moat Lane Junction

Received this information from Highways England

Good afternoon

A21 Safety Package: Marley Lane and Moat Lane Junction Improvements (ref: 611797)

As part of our safety improvements along the A21, we’ll shortly be starting our junction improvement works at Marley Lane and Moat Lane. To minimise disruption, we’ll work on weeknights only when there are fewer vehicles on the road. During the day we will keep the road open as usual.

The work will be carried out in two phases, and is currently programmed as follows:

Monday 20 February to Friday 24 February – Phase 1 – Vegetation clearance – full overnight closures between John’s Cross roundabout and Baldslow, from 10pm to 6am for 4 weeknights.

We’ll aim to complete the loudest works as early as possible to keep noise impact to a minimum, but apologise in advance for any disturbance experienced.

Wednesday 22 March to Saturday 15 April (excluding Easter bank holidays) – Phase 2 – Junction improvements at Marley Lane and Moat Lane – overnight closures between John’s Cross roundabout and Baldslow, from 10pm to 6am for 21 weeknights.

Please note that these works are subject to change due to weather conditions or unforeseen circumstances. Please accept our apologies in advance for any inconvenience this work may cause.

Closure information

For both phases, a diversion route will be in place in both directions via the A2100 through Battle. During phase 2 works, local access will be retained from Johns Cross roundabout to the works closure area at Marley Lane, and from Baldslow to the works closure area at Moat Lane.

For businesses and residents within the closure, please make your way to the closure point, where you’ll be able contact the site team for escort to a suitable point. This escort is for access only.

Where to find out more

You can visit nationalhighways.co.uk/se-maintenance, just look for A21 safety package and if you have any questions about this work, you can contact National Highways Customer Contact Centre on 0300 123 5000 open 24/7, who will direct your query to the team, or email: info@nationalhighways.co.uk

Kind regards

Elise Walliker

Communications Co-ordinator

National Highways | Temple Quay House | 2 The Square, Temple Quay | Bristol | BS1 6HA
Web: https://nationalhighways.co.uk/our-roads/south-east/